Orders and policies

List of Policies for Customers

  • Business hours
    Monday to Thursday, 8 a.m. to 4 p.m.
    Friday, 8 a.m. to 3 p.m.
  • Delivery of orders
    Orders are available from 12:30 p.m.
  • Receiving orders
    Waxes must be received no later than 2 p.m. and be ready for casting.
  • Production time
    Production times can vary from 1 to 4 days, depending on the work required.
    Alloyco reserves the right to modify these deadlines depending on the quantities requested.
  • Specifications
    Waxes ready for pouring must have no air bubbles, breaks or burrs.
    The length of the pour path is set at 1 inch or 26 mm.
  • Order claim
    All orders must be picked up within 30 days of the date of manufacture.

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