Orders and policies
List of Policies for Customers
- Business hours
Monday to Thursday, 8 a.m. to 4 p.m.
Friday, 8 a.m. to 3 p.m. - Delivery of orders
Orders are available from 12:30 p.m. - Receiving orders
Waxes must be received no later than 2 p.m. and be ready for casting. - Production time
Production times can vary from 1 to 4 days, depending on the work required.
Alloyco reserves the right to modify these deadlines depending on the quantities requested. - Specifications
Waxes ready for pouring must have no air bubbles, breaks or burrs.
The length of the pour path is set at 1 inch or 26 mm. - Order claim
All orders must be picked up within 30 days of the date of manufacture.
To find out more about our policies and our guarantee, click on the following buttons: